Help Center

Our authentication process involves multiple stages: visual inspection, weight and measurement verification, metallurgical testing, die analysis, and historical context review. Each coin is examined by at least two certified numismatists.

Standard authentication: 3-5 business days
Priority service: 48 hours
Urgent service: 24 hours (additional fee applies)

Clear photos (obverse, reverse, edge), weight in grams, diameter in millimeters, metal type, and any provenance information. For valuable coins, we recommend professional photography.

All coins are packaged in archival-quality holders, placed in protective padding, and shipped in discreet, secure packaging. High-value items include tamper-evident seals and require signature confirmation.

Standard (5-7 business days), Express (2-3 business days), and Overnight (1 business day). International shipping available with full insurance coverage.

Yes, we ship worldwide. International shipments include all necessary customs documentation and are fully insured. Some countries may have import restrictions on certain numismatic items.

We offer a 14-day return policy from delivery date. Coins must be returned in original condition with all documentation. Authentication fees are non-refundable.

Contact our support team to receive a return authorization number. Include this number with your return shipment. Returns without authorization cannot be processed.

Refunds are processed within 3-5 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.